What can we help you with?


What can we help you with?

Are others able to see my search history and what I do in my account?

If you share your login details with another person, they will be able to see all of your activity including search history, any alerts you have created and exports you have done in the past. You can clear your history in part or in full, by hovering over your email address in the top right of the screen and clicking on ‘History’. In here, you can select the tick box next to the activity you wish to delete, or click ‘Clear All’ at the top right of the page and that will remove your entire activity history.

All information retained within PatSnap is confidential and shared at the user’s discretion. No one from, or affiliated with, PatSnap or any external organisation has access to a user’s history or search-related data. No one is permitted to access, use, share or in any way disclose data from within a user’s account, without the user’s expressed consent. PatSnap is not responsible for information that is willingly shared by a user.


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