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In this video, you’ll get an introduction to Patsnap Synapse and how to navigate the platform. You’ll learn what the tool is used for, how to access help and support, and where to find key resources like the help centre and data coverage. The video also highlights the recommended way to start searching, setting you up for the next step of using field search and Boolean techniques.

• Navigate to the bottom right corner of the page to find the help bubble.
  
  Use the AI-powered chatbot to ask questions and receive solutions.
  
  Submit tickets to the product support team if further assistance is needed.
• Locate the 9-grid icon in the top right-hand corner to navigate between Synapse and other products.
• Click on the question mark icon next to the 9-grid to access the Help Center.
  
  Search for help guides related to all products or navigate through product links.
• Use the search bar in the Help Center to find specific resources, such as 'drug screening'.
  
  Alternatively, reach out to the product support team for additional questions.
• Under the Help Center, click on the data coverage page to view available data types.
  
  Review the sources of data, update frequency, and the date of the most recent update.
• Use the large search bar in the middle of the homepage to begin your searches.
  
  Input any relevant entity such as a drug name, company name, or clinical trial reference number.
• After initiating a search, analyze the results to identify relevant endpoints.
• Watch subsequent videos for dedicated examples and tools available within Synapse to enhance your analysis.